Fresh off a bad breakup Nantucket sweetheart Lizbet Keaton is desperately seeking a second act. When she's named the new general manager of the Hotel Nantucket a once Gilded Age gem turned abandoned eyesore she hopes that her local expertise and charismatic staff can win the favour of their new London billionaire owner Xavier Darling and Shelly Carpenter the Instagram tastemaker who can put them back on the map. While the Hotel Nantucket appears to be a blissful paradise there's drama behind closed doors. The staff (and guests) have complicated pasts and the hotel can't seem to overcome the bad reputation it earned in 1922 when a tragic fire killed chambermaid Grace Hadley. With Grace gleefully haunting the halls the staff harbouring all kinds of secrets and Lizbet's own romantic uncertainty is the Hotel Nantucket destined for success or doomed to failure?